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Provider Transformation Kick-Off Event

The Employment and Community Integration Training and Technical Assistance Center is excited to announce a 2-day provider transformation kick-off event with transformation subject matter experts (SMEs)Thomas Wilds and Genni Sasnett.  Through their leadership, Tom and Genni transformed the services they provide through the St. Johns Community to 100% community-based services.

To participate in this event you must apply for technical assistance.

Training Agenda


When - August 7 & 8th, 2019.  9:00- 4:30

Location.  Utah State University - Salt Lake Campus.  920 Levoy Drive, Taylorsville, Utah Room 150.   

Day 1

9:00 am - 9:30 am       
Registration & Continental Breakfast

9:30 am - 9:45 am     
Welcome and Introductions

9:45 am - 10:45 am    
Building the Stage for Provider Transformation                                                                    

The Provider Transformation 1.0 Session is intended for providers who have not yet begun the transformation process or have been on that pathway for less than a year.  This track will be conducted by presenters who have experienced agency transformation and can speak directly to what it takes to make this kind of significant change. This session will be designed around interactive workshops that will facilitate learning and sharing with fellow providers about essential planning and start-up activities to support agency transformation.


Based on the ODEP Provider Transformation 1.0 Manual,  the following topics will be addressed:  Speakers: Genni Sasnett and Thomas Wilds

10:45 am -11:15 am     
Leadership and Setting the Tone for Change including assessment of agency values and mission, outreach and marketing strategies, communication plan development and effective collaboration with boards of directors and other key stakeholders


11:15 am - 12:15 pm    
Individualized Supports including customized and supported employment, meaningful integrated day services as a pathway to wrap around for employment and effective in-take strategies


12:15 pm - 1:15 pm       Lunch


1:15 pm - 2:15 pm         
Agency Transformation Planning including strategies to become a learning organization, development of transformation planning teams, organizational self-assessment and plan development


2:15 pm -3:15 pm          
Staff Development and Support including determination of staffing needs, attracting, developing and supporting field-based staff, teams and team building


3:15 pm- 4:15 pm          
Beginning Your Agency’s Self-Assessment Members of each agency’s team will be provided a self-assessment tool to begin their team process.  SMEs will be available for guidance and discussion


4:15 pm -4:30 pm         
Wrap-up Closing remarks

Day 2

9:00 am – 9:45 am       
Registration and Continental Breakfast

9:45 am-10:00 am        
Welcome and Opening Remarks                        

10:00 am- 11:00 am    
Getting Started (Think Big, Start Small, Scale Quickly) including development and analysis of pilots, scaling up, initial financial planning and resource reallocation as well as bench marking to meet new priorities


11:00 – 12:00 pm       
  Case Study in Transformation & Discussion    Though each agency will all have their own journey, successes and challenges, an example will be provided to demonstrate what can be done with mission driven leadership and team planning.


12:00 pm – 1:00 pm     Lunch


1:00 am- 2:00 pm         
Finishing your Self-Assessment and Setting Priorities


2:00 pm – 3:00 pm       
Developing Your Plan Each agency’s team will be provided Transformation planning documents to begin to prioritize their areas of focus and implementation.  SMEs will be available for guidance and discussion.


3:00 pm – 4:00 pm       
Group Discussion and Reporting Back Round 1

·      Discuss effective strategic steps your agency has taken to position your agency for transformation?

·      How have you or will you be obtaining input and providing education to key stakeholders or how are you already doing this?

·      What are ways you can collaborate with other providers or community partners to support your transformation efforts?

   Group Discussion and Reporting Back Round 2

·      What would be the first or next steps your agency will take to move toward transformation and long-term sustainability in a changing environment?

·      What key challenges will your agency face and how do you propose to overcome them?


4:00 pm – 4:15 pm        
Wrap-up Closing remark s